Privacy Policy

Last updated: 12 Nov 2025

SRITITECH MACHINES & AUTO VENTURES PRIVATE LIMITED (“Company”, “we”, “us”, “our”) operates srititech.co.in (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Website.

1) Information We Collect

• Contact data: name, company name, billing/shipping address, phone (9438042966).
• Order & payment data: items purchased, amounts, invoices, payment method metadata from payment gateways (we do not store full card/bank details).
• Technical data: IP address, device/browser details, pages viewed, cookies/analytics identifiers.
• Communications: inquiries, support chats, feedback.

2) How We Use Your Information

• Process and deliver orders, warranties, and customer support.
• Improve Website performance, security, and user experience.
• Send order updates, invoices, service/maintenance reminders.
• Comply with legal, tax, and accounting obligations.
• With your consent: promotions, newsletters (you can opt out anytime).

3) Legal Bases (GDPR/Equivalent)

• Performance of a contract (fulfilling orders/services).
• Legitimate interests (fraud prevention, site security, improving services).
• Consent (marketing communications, non-essential cookies).
• Legal obligation (tax, accounting, compliance).

4) Cookies & Analytics

We use essential cookies for site functionality and may use analytics/performance cookies to understand usage. You can control cookies via your browser settings. Some features may not work without cookies.

5) Sharing of Information

• Service providers: hosting, payment gateways, couriers, analytics, email/SMS providers—only as needed to perform services.
• Business transfers or legal requirements: if required by law or to protect rights, safety, or to investigate fraud.

6) Data Retention

We retain order, invoice, and communication records for as long as necessary for our legitimate business needs and legal/tax obligations. Analytics data may be retained for a shorter period per tool settings.

7) Your Rights

• Access, correct, update, or delete your personal data (subject to legal retention).
• Object to or restrict certain processing.
• Withdraw consent for marketing at any time.

8) Security

We apply reasonable technical and organizational measures to protect your information; however, no method of transmission or storage is 100% secure.

9) Children

Our Website is not intended for children under 13. We do not knowingly collect data from children.

10) International Transfers

Your data may be processed outside your state/country by our vetted service providers, subject to appropriate safeguards.

11) Changes to this Policy

We may update this Policy from time to time. The “Last updated” date above will change when revisions are posted.

12) Contact Us

SRITITECH MACHINES & AUTO VENTURES PRIVATE LIMITED
Plot No. 115/924/1288, Main Road, Near Block Office, Semiligurha,
Koraput, Odisha, 764036, India
Phone: 9438042966
Website: srititech.co.in